Privacy Policy
Last updated: July 6, 2026
1. Introduction
Welcome to Petzify. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us such as:
- Name, email address, and phone number
- Payment information and billing address
- Pet information (breed, age, medical history, etc.)
- Location data when you use our location-based services
- Profile pictures and other uploaded content
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Device information and operating system
- Usage data and website analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and managing bookings
- Communicating with you about services and appointments
- Personalizing your experience on our platform
- Improving our services and developing new features
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Protecting against fraud and unauthorized access
4. How We Share Your Information
We may share your information in the following situations:
- Service Providers: With vetted pet care professionals to fulfill your bookings
- Business Partners: With trusted partners who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Emergency Situations: To protect the safety of you, your pets, or others
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Withdrawal of consent
- Objection to processing
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Users
Our services are primarily intended for users in India. If you are accessing our services from outside India, please be aware that your information may be transferred to and processed in India, where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@petzify.in
Phone: +91 94976 72523
Address:
Ponnamkode, Near Ponnamkode Juma Masjid
Near Palakkad–Calicut Highway,
Palakkad – 678593, Kerala, India
